Returns & Exchanges

We offer a 100-night risk-free trial to ensure you are completely satisfied with your sleep experience. If the mattress isn't the perfect fit for your home, we provide a hassle-free return and full refund process.

1

Initiate Your Request

Contact our support team via email or our website portal after completing the mandatory 30-night break-in period to start your return.

2

Verification & Approval

Provide your order details and photos of the mattress condition to ensure it meets our hygiene standards for donation or recycling.

3

Schedule a Pickup

Once approved, we will coordinate with a local charity or recycling partner to pick up the mattress from your home at no additional cost.

4

Receive Your Refund

After the pickup is confirmed by our partner, we will process a full refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing